Refund policy

– We do provide refunds, exchanges, or cancellations except as specifically stated below.
– An unboxing video is mandatory (from start to end) to claim any issue related to damage, missing items, or defects.
– All refunds, returns, replacements, or exchanges will attract a handling charge ( if it is a mistake from the customer/no unboxing video ) , as mentioned on the website or during checkout.
– Replacements and Returns are accepted only within 1 day of receiving the product, subject to the conditions below.

– If a product is damaged or defective upon delivery, customers can request a replacement.
– The unboxing video must clearly show the sealed package, seal cutting, and the product condition to validate any claim.
– Claims without a complete and continuous unboxing video (from seal cut to fully displaying the product) will not be accepted.

– Before placing the order, every customer must carefully check the sizes and measurements mentioned on the product page. All sizes are provided in inches (or as specified).
– Sizes and measurements are clearly displayed on the website for each product, and customers are strongly advised to use a measuring tape to confirm their size before purchasing. All measurements are taken manually by hand, and minor variations may occur.
– We do not offer exchanges, refunds, or returns for size-related issues under any circumstances. Customers are responsible for selecting the correct size based on the information provided.

– Products purchased during offers, discounts, or promotional sales are not eligible for refunds, exchanges, or returns; these are final sale items.
– All tags and brand details are clearly shown in the product images and descriptions; customers should review them before ordering. We have not yet completely started selling our own manufactured products, and all such products are clearly represented as sourced items.

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